🔄 Return & Refund Policy

📦 Return Eligibility
To be eligible for a return, your item must be:

- In the same condition that you received it  
- Unused and unworn  
- With original tags  
- In its original packaging  

You must also provide a receipt or proof of purchase.

📩 How to Request a Return
To initiate a return, please contact us through the form on the "Contact Us" page.

If your return is approved, we will provide you with:

- Return instructions  
- Return shipping details  

⚠️ Items sent back without prior approval will not be accepted.

📦 Damages and Issues
Please inspect your order upon arrival.

If your item is:

- Damaged  
- Defective  
- Incorrect  

Contact us immediately so we can resolve the issue.

 ❌ Non-returnable Items
The following items cannot be returned:

- Perishable goods (food, flowers, plants)  
- Custom or personalized products  
- Personal care items (beauty products)  
- Hazardous materials or flammable goods  
- Sale items  
- Gift cards  

If you are unsure, please contact us before purchasing.

 🔁 Exchanges
To exchange an item:

1. Return the original item  
2. Place a new order after approval  

💳 Refunds
Once we receive and inspect your return, we will notify you of the approval status.

If approved:

- Refunds will be issued to your original payment method  

⏳ Please note that processing times may vary depending on your bank or credit card provider.

 📬 Need Help?
If you have any questions, please contact us through our "Contact Us" page.

We are here to help you 💚